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Salesforce CRM Processes

We optimize your CRM processes.

We bring efficiency to every part of the business!
Is your sales team striving for greater productivity, better qualified leads or more sales?
We structure your sales process.
Is your customer service aiming to achieve cost efficiency, reduced response times and greater customer satisfaction?
We structure your service process.
Is your marketing team planning complex campaigns with sophisticated follow-up activities and measurable returns?
We organize your marketing process.
Are you seeking efficiency in other business areas? Do you wish to quantify results? Are you therefore planning to standardize specific processes?
We standardize each process.
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"SMARTrms's customer orientation is excellent. I can recommend SMARTrms to every company seeking a tailored solution."Oliver Krähenbühl, Global Financial Manager, Feintechnik GmbH
"SMARTrms masters the core sales management processes and thus drives value when it comes to implementing CRM solutions."Renato Profico, CEO, JobCloud AG
"SMARTrms provides a solution that's tailored to my requirements. This enables me to respond effectively to strategic and political objectives." Jocelyne Pepin, Head of Foreign Direct Investments, Economic Development Office
"I recommend SMARTrms as a reliable and trustworthy partner that is totally committed to the success of your project."Alexander Gassmann, former VP CBEC of Software AG, now Head of Sales TTS GmbH
"SMARTrms's service is solution oriented and leads to rapid results that work extremly well."Martin Meyer, CEO & Owner, Les Creusets SA
"SMARTrms is an expert partner that helps employees work efficiently with multilingual CRM systems."Angela Grollmisch, Senior Consultant, Sales Training, Software AG
"SMARTrms has fully met my expectations about customer relationship management."Philippe D. Monnier, Executive Director, Greater Geneva Berne area
"The expertise and support provided by SMARTrms makes managing customer relations efficient."Lara Schneiter, Project Director Assistant, DEV – Development Economic – State of Vaud
"SMARTrms allows you to define your needs with a great deal of precision and helps you assemble the ideal CRM for your business."Philippe Buidin, Director Marketing EMEIA
"In an ever changing business environment with increasing demands on CRM capabilities, SMARTrms is an excellent resource to assist organizations towards delivering their goals." Ronald Payne, Director Sales Operations, Brocade Communications